Returns

RETURNS POLICY

ShopChevyParts.com must be notified in advance of any parts being exchanged or returned within 10 days of receiving the merchandise.

ShopChevyParts.com will only accept return items that:

  • Are in original and UNMARKED packaging.
  • Have all original instructions, paperwork, and hardware received.
  • Do not have missing parts.
  • Uninstalled and in re-sellable condition.
  • Electrical Accessories (Navigation Radios, Tire Pressure Monitor Sensors, Remote Start Systems, Rear Seat Entertainment, etc.) including products which include an authorization code for a Vehicle Configuration Index (VCI) or Vehicle Emissions Control Information (VECI) Label CANNOT be returned once the box has been opened (including cut box, broken seal or package tape).
RETURNS WITHOUT PRIOR AUTHORIZATION CANNOT BE ACCEPTED

To request a Return Merchandise Authorization (RMA) request please send an email with the subject line "RMA Request" or use this EMAIL LINK. When submitting a support ticket you will need the following information:

  • Order Number
  • Part Number(s)
  • Reason for Exchange/Return
  • A 10% restocking fee will be charged on all non-defective merchandise returned. The restocking fee may be waived if exchanging an item of the same or greater value. Shipping charges are non-refundable and the customer is responsible for any shipping cost to return products.